Recreation Department Policies
All of our 2021 Playground Program locations will be held entirely outdoors. Each location has a covered pavilion or shade structure available, but we do not have indoor facilities to use in the case of bad weather. The Playground Program will run rain or shine however, may close for severe weather. Severe weather may include, but is not limited to, a thunderstorm or tornado warning, extended storms, or lightning detected within range for a prolonged period of time. The Playground Program will not cancel for heat advisories- staff will make program adjustments, add cooling/water breaks, and utilize pavilions and shaded areas.
Clinton Township Recreation will use the National Weather Service and lightning detectors to monitor weather conditions. Since our Playground Program locations are spread across a large area, it is possible that not all locations will be affected by severe weather.
Notifications of Cancellation
We will be checking the National Weather Service for any weather advisories or warnings twice a day and will announce any cancellations (on the weather hotline) by 8 am for the morning or Noon for the afternoon. In the case of a program cancellation, we will utilize three methods of communication; we will update our weather hotline, send direct emails, and send out text/email notifications with our Remind101 account. You can reach our weather hotline at 586-723-8151 and find information on signing up for Remind101 emails or text your site code (see playground page) to 81010.
If severe weather occurs when the program is already in session, participants will be brought under a pavilion until the weather clears or they are released from the program. If a cancellation is necessary during the program, staff will call parents/guardians as well as updating the weather hotline, sending emails, and a notification through Remind101. Children will not be permitted to leave the site during severe weather without approval from parents/guardians.
Refunds for the Playground Program are not offered for weather-related cancellations.
Major Health Event Policy
Please refer to this chart to determine your next step Should I attend this event? (PDF) Exposure notifications will be made to class participants if needed.
Participants - will be required to follow current health guidelines.
- As of 6.23.21 - Face coverings and/or social distancing are no longer required.
Staff - will be required to follow current health, MIOSHA, and Township guidelines.
Refund policy for COVID-19
- Self-quarantine - no refund available.
- Self-quarantine and cancel from the rest of the program to prorated refund from date cancellation is requested, minus shirt fee if ordered.
- CTPR closes program due to exposure - prorated refund for days site is closed. Refunds for those days will be issued at the end of the program.
- Contractual programs - Refund policies may differ from CTPR in-house policies.
Refund policies for contractual programs may differ from CTPR Policies.
To receive a refund for a program or event, you must call the Recreation office at least two business days prior to the event date. This allows us to place persons on a waiting list in your spot. Without this timely notice, a full refund is not available. A credit will be placed on your account for any refund under $5. If this credit is not used within one year from the credit date, your account will be cleared.
No-Hassle Refund Offer
Your time and money are important investments. That is why Clinton Township Recreation has a special refund policy for all of our in-house programs. If you are dissatisfied, for any reason, we will refund the full amount of your registration fee. This policy is not able to cover commercial ticket sales, rentals, or contractual clauses. Prorated refunds will not be retroactive and must be assessed from the date of contact to our office. Prorated refunds cannot be given for vacation, schedule conflicts, or other non-emergency situations. Your satisfaction is always guaranteed at Clinton Township Recreation.
Returned Check Fee
A check returned for insufficient funds will result in a $25 fee being assessed on our account. Participation in further programs may be suspended until this fee is paid. Please see the information page of our brochure for additional policies.